Support
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There is no ticket queue and no chatbot. Questions come to the people building the app.
Common questions
Where is my training data stored?
On your device. Your workouts, body measurements, activity history, goals and streaks are written to storage on the phone itself.
Do I need an account?
No. FitTrack has no sign-up, no login and no user accounts. There is nothing to create and nothing to remember.
What can I track?
Workouts as exercises, sets, repetitions and load; body weight and measurements from neck to calves; daily steps, active minutes and energy; personal records; and goals, streaks and reminders.
Can FitTrack read data from Health Connect?
Optionally, yes. If you connect it, FitTrack reads weight, steps, heart rate, resting heart rate, total and active calories, nutrition, height, body fat, lean body mass, body water mass and basal metabolic rate. Those reads are read-only, on demand, and never in the background. FitTrack never writes to Health Connect and never deletes anything from it. You can revoke access at any time in Android settings.
What does FitTrack cost?
The training features are free. FitTrack Pro is an optional subscription billed through Google Play. Ending a Pro subscription never deletes any of your data.
What happens to my data if I change phones?
If Android Backup is switched on, Android copies the app database into your own Google account so your history can be restored on a new device. That backup belongs to your Google account, not to us, and we cannot read it. Subscription state is excluded, so use Settings → Restore purchases to bring Pro back.
Can I get my data out of FitTrack?
Yes, and it costs nothing. Settings, then Export to File, writes every workout, weigh-in, measurement and setting to a single JSON file in a folder you choose. It is a plain text format you can read in any editor, and Import from File puts it back on a new phone. Both are free on the free tier and on Pro. Your subscription is not part of the file.
How do I delete everything?
Settings → Reset All Data inside the app erases all FitTrack data from your device immediately, or uninstalling removes its private storage. Neither needs our involvement or approval.
Is there an iPhone version?
Not yet. FitTrack is Android only today. A native iOS build is being worked on right now, but it carries no date. We would rather ship it late than announce it early.
